FAQS

 

Q: How can I make a payment?

A: We accept major credit and debit cards for online transactions. If you wish to pay with a money order or Western Union, please contact us.

 

Q: Can I smoke or eat with my grillz?

A: We highly recommend that customers do not smoke or eat with the grillz on as it may result in a change of color or shape.

 

Q: When will I receive my grillz?

A: The whole process will take approximately 14 business days from the day we ship out the molding kit to receiving the final product.

 

Q: Can I order over the phone?

A: Yes, we accept orders over the phone.

 

Q: Can I request a specific design that’s not on the website?

A: Yes, please call us or send us an email for a specific design.

 

Q: What carrier do I send in my mold?

A: Please drop off the molding kit package to a USPS location. Any other carrier will not be acceptable.

 

Q: Is ordering online safe?

A: Yes, our company uses Authorize.net that secures online payments, and we are also secured by SSL.

 

Q: Do I have to sign for my package?

A: You do not have to sign for the molding kit package, but a signature is required when receiving the gold teeth package.

 

Q: Do you use real gold?

A: Yes, we guarantee real 10k, 14k, and 18k gold.

 

Q: Are your products plated?

A: No, we do not dip or use plated gold on any of our products.

 

Q: Do I have to pay to ship out my mold?

A: No, we provide you a paid return package to send the mold back to us.

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